DevRev closed work
Closed tickets, issues or tasks you choose. Its id, kind, close date and stage. Never titles, conversations or customers.
Access
- Kind
- A read-only key you paste
- What to give
- Personal access token
- Why that one
- A DevRev personal access token whose owner can read your team's tickets, issues or tasks. This adds no cost. It counts what your AI spend produced.
What it attributes on its own
- From the source
- tickets, issues or tasks closed per day, at the moment each was closed, as you choose; work reopened since, counted apart
- Needs a rule or a trace
- which tickets DevRev's own agents resolved: DevRev's public API does not report it. The cost per assisted ticket is at least the cost per resolved ticket; the workflow, which you tell us; how hard a ticket was: a password reset and an escalation both count as one
The addresses it calls
- https://api.devrev.ai/works.export
- https://api.devrev.ai/auth-tokens.info
Valistry calls only these addresses. It blocks any other call and logs every call.
Connecting it
- Create a personal access token. Open app.devrev.ai and the org with your team's tickets. Open ↗
DevRev's AI cost is on its invoice, not in an API. Upload the invoice to match it to these tickets by workflow.