Arrowhead call outcomes
Only the call report you upload. Each call's id, end time and result. Campaign and length, when present. Never phone numbers, recordings or transcripts.
Access
- Kind
- An export you upload
- What to give
- Call report from Arrowhead
- Why that one
- The call report Arrowhead's dashboard exports, as CSV or JSON. Arrowhead has no public API. This adds no cost. It counts what the calls achieved.
What it attributes on its own
- From the source
- calls per day, at the time each ended; each call's disposition, and whether you count it a success; the campaign it belongs to, and how long it lasted
- Needs a rule or a trace
- the AI spend for each call: it comes from your model or gateway source, matched by workflow; automatic updates: Arrowhead has no public API, so you upload each period; what a success is worth, which you set on Outcomes
Connecting it
- Upload the report. In Arrowhead, download the call logs as CSV. Choose the file, then tick successful results.
Upload each month when it closes. Uploading the same report again replaces it.